ShareFile

Improvise current threat alerting and removal of security icon

April 16, 2025

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Overview

The Security Ticker is an alert indicator that appears next to an employee or client’s name when a security alert is triggered. This ticker helps users stay informed about potential security risks related to their account. Previously, these alerts remained visible until expiration, even after being reviewed. Now, admins can manually dismiss them, and they will auto-expire after 15 days if not acknowledged.

How to Remove the Security Ticker

Any ShareFile user with the “Manage Clients” / “Manage Employee” permission can remove the Security Ticker. To do so, simply click on the security alert icon and you will be automatically redirected to the Activity & Security Alerts tab, where you can review and manage alerts.

Manual Removal

Master Admins and Employee Users with required permissions can remove security alerts manually:

Login to ShareFile and navigate to the affected user’s profile.
Select the Activity & Security Alerts tab.
Browse and review all the listed security alerts.
Select the alerts and mark them as reviewed as shown in the screenshot below..
The security ticker will disappear immediately from the user’s profile.

Automatic Removal

If alerts are not acknowledged or removed manually, the security ticker will automatically disappear after 15 days.

When users hover over the ticker, a tooltip will appear, guiding them to the Activity & Security Alerts tab for review and dismissal.

This feature ensures that security alerts remain visible only for the necessary duration, reducing clutter while maintaining security awareness.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Improvise current threat alerting and removal of security icon

April 16, 2025

Contributed by:

April 16, 2025

Contributed by:

Improvise current threat alerting and removal of security icon

Overview

How to Remove the Security Ticker

Manual Removal

Automatic Removal

In this article