ShareFile

Profile

September 9, 2025

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Set a security question

The security question and answer is used by Support to help verify your identity.

For more information, see Set security question

Personal information

You can customize and edit your profile with options to upload a new avatar image or remove the current one, update your user’s first and last name. Optionally, you can add or update the company name field.

For more information, see Edit personal information.

Time and date

You can change the default settings for all time-related items in your ShareFile account.

For more information, see Edit time and date

Email addresses

You can manage email addresses to log in to ShareFile using any of your confirmed emails.

For more information, see Edit email addresses.

With sign in options you can choose how to access your ShareFile account and:

Change your password
Manage Multi-factor authenticator
- Add an authenticator app or phone number verification
- Generate application specific passwords
- Generate backup codes
Access FTP information

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Profile

September 9, 2025

Contributed by:

September 9, 2025

Contributed by:

Profile

Set a security question

Personal information

Time and date

Email addresses

Sign in options

In this article