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Question and Answer

September 21, 2023

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The Question and Answer feature provides an outlet for both employees and client users to be able to ask questions relating to information in specific folders. The administrators on the folder can then answer the questions and decide which folders are public for users to view. Once this feature is enabled on your account both employees and clients will see a link inside each folder in the sidebar for Folder Q&A.

Ask a Question - When the client clicks the link, they are brought to a page where they can view any public questions and ask a question of their own. To ask a question, click the button for Ask a question. This opens a pop-up window with the text box for the user to type in their question and then click Submit. Any questions submitted are automatically emailed to all administrators on the folder.

Answer a Question - Click Folder Q&A in the More Options drop-down menu. To answer a question, navigate to the Unanswered tab and then click the title of the question.

VDR Q&A

NOTE:

The following character limits apply to text fields:

Questions - 400 Characters

Answers - 1500 Characters

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Question and Answer

September 21, 2023

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September 21, 2023

Contributed by:

Question and Answer

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