ShareFile

Cancel Account

NOTES:

  • Cancelling the account requires an Employee user with the request plan changes permission.
  • Upon submitting your cancellation request, your account will remain active through your next bill date or the end of your contract term.
  • ShareFile accounts are set to auto-renew. To avoid being charged for an unwanted renewal, cancellation must be completed prior to the renewal date.

To cancel your ShareFile account:

  1. Navigate to Settings > Account settings > Billing.
  2. Select Cancel Account.
  3. From the Cancel Account page, scroll down and select Continue Cancellation.
  4. Verify you want to cancel by selecting Cancel my Account.
Cancel Account

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