ShareFile

Manage Plan

ShareFile offers flexible billing options to match your business needs. The Manage Plan screen provides a comprehensive interface to manage your current ShareFile subscription and explore upgrade options.

manage plan

NOTES:

Your selected billing cycle remains fixed for the term of the subscription.

If you start with a monthly plan, you can upgrade to an annual or multi‑year plan at any time to benefit from cost savings. Please note that switching from annual or multi‑year billing back to monthly, reducing the number of seats, or downgrading your plan during the current term is not supported.

To downgrade your plan, contact our Customer Service team. Downgrade requests are handled by the Sales team.

You can add additional users and storage to your current plan. If you choose to add, we’ll charge you a prorated amount for the difference in plan cost.

For additional information, refer to How to upgrade your ShareFile Plan.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Manage Plan

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