ShareFile

Send e-mails from

Some email services reject messages sent using the ShareFile mail server or flag the messages as spam. If you are getting any reports of email delivery problems, setting the preference to user sending message might resolve the issue. Once the preference is set, the name of the user sending the message appears in the From field and that user’s email address is used when the message recipient replies to the message. This option might trigger message rejection as well, so do not use this option unless you are experience deliverability issues.

To set preferences:

  1. Navigate to Account settings
  2. Select Advanced Preferences > Email Settings.
  3. Go to Send e-mails from.
  4. Choose user sending message (not recommended).
  5. Save your changes.

Send emails from

NOTE:

Account wide Email settings are managed by Account Administrators.

Send e-mails from

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