ShareFile

Create a client using a shared file link

ShareFile makes it easy to add a client when you share a file. Use the following steps to complete the process in adding a client when using Share to create a link.

  1. Navigate to the file that you want to share in your ShareFile account.

  2. Select the file or files that you want to share.

    Share

  3. Select Share from the menu.

  4. Select Edit options for the link.

    Edit options

  5. Under Who can access this link: select Client contacts and employee users (after signing in).

    Get a link editable

  6. Select Create and copy. The Link copied to your clipboard message displays briefly.

    Get a link editable

  7. Use the copied link to share with your email or another communication app.

  8. Once the recipient accesses the shared file, navigate to People > Browse client contacts and select the recipients name.

  9. Under the Basic Information tab you can enter additional information about the client.

  10. Select Save Changes.

  11. Select the client again then select Email Login Information from the Actions > User-level right-hand side menu to open the Resend Welcome Emails screen to let the user know they’ve been added to the account.

    employees-2

    Note:

    If you select Send me a copy of this email the copy you receive does not include the Activate Account option.

  12. Select Notify.

    The “Invitation(s) sent successfully” message displays briefly and the Browse client contacts dashboard screen displays allowing you to review the added client.

    The recipient receives a message asking them to activate their account.

Create a client using a shared file link

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