ShareFile

Edit employee users

To edit an employee user:

  1. Sign into ShareFile.

  2. Navigate to People > Browse employees.

  3. Select the manage icon next to the listed client you want to update.

    You can:

    • Edit the employee user basic information such as their Email Address, First Name, Last Name, Company, Phone, Address, Country, City/Town,State/Province/Region and Postal/Zip Code.
    • Change the notifications frequency and default email language.
    • Reset their password.
    • Take user-level and folder & activity actions.
    • Manage employee sessions
    • View users activity and security alerts.
    • Update user access and storage location settings.
  4. Once changes are done, select Save Changes.

NOTE:

For security and privacy reasons, some operations and editing capabilites may vary by user. Your editing capabilities may be restricted based on some or all of these criteria:

  • Whether the users have logged into the system at least once.
  • Whether you are an administrator on the account.
  • Whether the user is an employee or client.
Edit employee users

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